Shipping Policy
At Paliwal Dairy, we strive to ensure your orders reach you in the best condition and within the promised time frame. Please review our shipping policy below:
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Free Shipping is applicable only during specific promotional campaigns or special offers, as clearly mentioned.
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Shipping Details Required: A complete and accurate postal address, including PIN code, email ID, and contact number, is essential for successful delivery. Kindly verify these details before placing your order.
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Dispatch Timeline:
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In-stock items are packed and dispatched within 3 working days.
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Delivery is expected within 3 to 10 working days from dispatch.
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If any item is out of stock, we will contact you and refund the amount paid (if any) for that specific item within 10 working days. The remaining order will still be shipped.
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Delivery Window: Our courier partners deliver from Monday to Saturday, 9 AM to 7 PM. Public holidays and Sundays are excluded. Delays due to weather, strikes, or logistics issues may occur and are beyond our control.
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Tracking Information: Once dispatched, tracking details will be shared with you via email and WhatsApp.
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Support: For any questions or clarifications, please contact us at:
📧 info@paliwaldairy.in